Return & Refund Policy

Return & Refund Policy

Because we offer fresh food and floral products, all purchases are considered final. We do not accept returns or exchanges on food, beverages, fresh flowers, floral arrangements, or other perishable products.

Due to the perishable nature of these products, we cannot accept items back after they have been prepared, delivered, or picked up.

Issues With an Order

If you receive an incorrect, damaged, or defective order, please contact us as soon as possible after receiving your order. We will review the issue and, when appropriate, may offer a replacement, store credit, or refund at our discretion.

Please contact us at
(480) 686-8965 within 24 hours of receiving your order and include your order information and photos of the issue when applicable.

Cancellations

Cancellation requests must be made before your order has entered preparation. Once an order has been prepared or floral design has begun, we may be unable to cancel or refund the order.

For questions regarding an order, please contact us at
(480) 686-8965.